ATT Wireless

 

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AT&T (FORMERLY, CINGULAR) PHONE NUMBERS

Customer Care:

  • 1-866-246-4852 Main Customer Care Number
  • 1-800-331-0500 Main Customer Care Number
  • 1-866-801-3600 After-Hours Tech Support (open 24/7 for orange customers)
  • 1-800-888-7600 Blue TDMA
  • 1-866-293-4634 Blue GSM
  • 1-800-826-7356 Relocations
  • 1-800-450-2005 Cingular migrations
  • 1-866-490-2666 Data support
  • 1-866-499-7888 Go Phone activations
  • 1-866-852-8617 Young America rebate center
  • 1-800-356-9752 Corporate liable accounts care / support
  • 1-866-391-0749 Web order support
  • 1-888-290-1338 Business End-user Care
  • 1-877-201-9521 Business Customer Support
  • 1-800-298-2158 Change of financial responsibility (blue)
  • 1-800-447-1706 Transfer Of Service (Orange)
  • 1-800-530-9476 Change of financial responsibility (blue)
  • 1-866-228-9657 National service transfer TDMA (blue)
  • 1-800-642-5383 National service transfer GSM (blue)
  • 1-866-999-1166 Market Relocation/Moving
  • 1-866-871-7485 Relocaci n de Mercado/Mudanza (Market Relocation - Spanish)

Local Number Portability (LNP)

  • 1-888-898-7685 Porting Group
  • 1-888-880-6914 Porting Group
  • 1-800-241-0335 Porting Administration Group (blue)
  • 1-800-243-6530 Local Number Portability Center (blue)

Insurance:

  • 1-888-562-8662 LockLine
  • 1-877-288-4678 Lockline

Phone Repair/Warranty Exchange (XBM):

  • 1-866-636-5801 Phone Repair
  • 1-800-801-1101 Warranty Exchange
  • 1-877-746-9244 Warranty Exchange (blue)

Fraud

  • 1-877-844-5584 Subscription fraud (orange)
  • 1-800-221-7377 TDMA Subscription Fraud (blue)
  • 1-866-228-9657 GSM Subscription Fraud (blue)

Prepaid Services

  • 1-866-499-7888 Go Phone activations
  • 1-800-361-1265 Free2go Prepaid care (blue)
  • 1-800-530-9472 Pre-paid Activations (blue)

Billing/Payments

  • 1-800-947-5096 Accounts receivable / payments (orange)
  • 1-800-544-3859 Accounts receivable TDMA (blue)
  • 1-866-626-9606 Accounts receivable GSM (blue)
  • 1-800-874-9579 Recurring credit card billing (blue)

International Roaming Support:

  • 1-800-335-4685 International Services (from within the US)
  • 1-916-843-4685 International Services (from overseas)

Puerto Rico:

  • 1-800-331-0500 Customer Service
  • 1-787-397-5990 Prepaid Customer Service
  • 1-787-399-2677 Corporate Customer Care
  • 1-800-845-6059 Sales
  • 1-787-398-2111 Corporate Sales

Virgin Islands:

  • 1-340-690-5000 Corporate Customer Service
  • 1-340-777-7777 St. Thomas Customer Service
  • 1-340-690-1000 St. Croix Customer Service

Cingular Employees (internal - not for customers) 1-800-450-2005 Cingular's IT Support (CARE/Telegence/OPUS/Siebel)

Business:

  • 1-888-444-4410 National Business Ordering (NBO)
  • 1-800-999-5445 National Business Services (Telco Managers and Key Contacts Only)
  • 1-888-290-1338 Business End-user Care
  • 1-877-201-9521 Business Customer Support
  • 1-866-429-7222 Business Sales
  • 1-888-565-7329 Business Sales
  • 1-800-304-3044 Cingular interactive (BB and MyBiz paging)
  • 1-866-355-8923 Corporate Discount (FAN) Attachment

Corporate:

  • 1-866-246-4827 Cingular HQ (Atlanta, GA)
  • 1-800-356-9752 Corporate liable accounts care / support

Sales:

  • 1-888-333-6651 Consumer Sales
  • 1-888-447-7474 Accessory sales
  • 1-866-429-7222 Business Sales
  • 1-888-565-7329 Business Sales
  • 1-888-290-4613 Cingular.com Sales
  • 1-866-391-0749 Web Order Support
  • 1-888-867-4384 Telesales Support


Source:Consumer Advocates Blog

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